Online orders

View the status of an order you have placed.

Once an order is completed, it is followed by an order confirmation that is sent to the email address entered during completion.

The order confirmation includes the order number, user data, and a summary of the items requested.

Once your bank has authorized your payment, you'll receive an order confirmation email, but the amount will not be charged until your order is complete and the shipment leaves our warehouse.

This means that if we are unable to ship one of the items in your order, that amount will not be applied to your account.

If you are registered, you can view your order in your "MEMBER AREA".

Change shipping address.

You can change your shipping address no later than 2 days after completing your order.

If you are a registered user, you can change the shipping address from your “ MEMBER AREA ”.

If you are not a registered user, send an email to the following address: customerservice@claytonitalia.it

Shipping Confirmation

Once your shipment has been prepared, you will receive a shipping confirmation email. It will contain a summary of your order, followed by your tracking number.

Didn't find the information you were looking for?
Send us an email at: customerservice@claytonitalia.it